Privacy Policy

Last updated: January 1, 2024

Introduction

Very Best Medical (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name, address, phone number, and email address
Date of birth and Social Security number
Insurance information
Emergency contact information

Health Information

We collect health information necessary to provide medical care, including:

Medical history and current health conditions
Medications and allergies
Laboratory results and diagnostic information
Treatment notes and progress records

Website Usage Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including IP address, browser type, and pages visited.

How We Use Your Information

We use your information for the following purposes:

Providing medical care and treatment
Processing payments and insurance claims
Scheduling appointments and sending reminders
Communicating about your care and test results
Complying with legal and regulatory requirements
Improving our services and website functionality

Information Sharing and Disclosure

We may share your information in the following circumstances:

With healthcare providers involved in your care
With insurance companies for payment purposes
When required by law or regulatory authorities
With your written authorization
In emergency situations to protect your health and safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal information.

Your Rights

You have certain rights regarding your personal information:

Access and review your personal information
Request corrections to inaccurate information
Request restrictions on the use of your information
Receive confidential communications
File complaints about privacy practices

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Very Best Medical

1329 Alton Rd, Miami Beach, FL 33139

Phone: 305.344.BEST (2378)

Email: privacy@verybestmedical.com

Our accessibility standard and approach

Standard targeted: We use the Web Content Accessibility Guidelines (WCAG) Level AA as our benchmark for accessibility. We work toward this standard on an ongoing basis.

Continuous program: Accessibility is part of our regular design, authoring, development, testing, and maintenance processes. We treat it as a continuous improvement effort.

What we are doing

Text alternatives. We provide alt text for meaningful images and mark decorative images appropriately.

Page titles and headings. Each page has a descriptive title and a logical heading structure to support efficient navigation for screen reader users and keyboard users.

Keyboard access. Interactive elements can be reached and used with a keyboard. A visible focus indicator is present, and a Skip to main content link is available where practicable.

Forms and errors. Form fields have explicit labels. Required fields and errors are identified in ways that work with assistive technologies, and we provide error suggestions where possible.

Color and contrast. Text and important graphics are designed to meet contrast targets. Information is not conveyed by color alone.

Links and controls. Links and buttons include accessible names that describe their purpose.

Multimedia. Where we host prerecorded video, we aim to provide captions. For audio content, we aim to provide transcripts.

Mobile and zoom. Pages support zoom, reflow, and device orientation changes on modern devices and browsers.

Documents. When possible, we provide HTML pages instead of PDFs. Essential PDFs are being reviewed and improved. Alternative formats are available upon request at no charge.

Third parties. Some content or features may be provided by vendors. We request accessible solutions and provide accessible alternatives when needed.

Testing and monitoring

Automated scans run regularly to detect common issues across templates and new content.

Manual checks include screen reader testing on Windows and macOS, keyboard‑only navigation, and mobile checks.

Release reviews occur before major updates and after significant changes.

Feedback triage ensures reported issues are tracked, prioritized, and resolved.

Known or suspected issues and ongoing work

Reviewing legacy images and hero areas for accurate alt text.

Confirming page titles and H1 headings across all page types.

Validating keyboard access and focus order for menus, modals, and sliders.

Auditing color contrast on banners, buttons, and links.

Replacing frequently used PDFs with accessible HTML where feasible.

Vendor and procurement expectations

Demonstrate accessibility conformance for user‑facing features and provide documentation when available.

Remediate issues that affect core patient tasks within agreed timelines.

Avoid introducing inaccessible widgets or content.

Support accessible alternatives if full conformance is not yet feasible.